Do you ever wonder if you are a good fit for chat operator jobs? For starters, you would have to be a natural at troubleshooting. Then, a good dose of patience when dealing with queries from people will also take you a long way.
You can certainly do live chat operator jobs from home anywhere in the world. With so many businesses joining the bandwagon of online presence and remote hiring, there’s a steady increase in the demand for both full-time and part-time chat operators.
For some text chat operator jobs from home, you may require some technical knowledge. On the other hand, most organizations will offer the necessary training and especially on their operations to enable you to handle queries as easily as possible.
Is your interest piqued? Learn more about chat support jobs and even better, browse a comprehensive list of websites that offer chatting jobs online to start making money at your own convenience.
Before we get to where to get chat operator jobs, let’s first understand what the job is all about and how much you can expect to make.
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In This Article
- What are Live Chat Operator Jobs?
- How Much Do chat Operator Jobs Make?
- How To Get a Job as a Live Chat Operator
- What Does a Text Chat Operator Do?
- Work from Home Chat Jobs for Hustlers
- 1. Support
- 2. Apple At Home Advisor
- 3. Sedgwick CMS
- 4. Buffer
- 5. Arise
- 6. Automattic
- 7. Operator
- 8. Live Sales Staff
- 9. Best Buy
- 10. Concentrix
- 11. SiteStaff
- 12. FancyHands
- 13. Prestoexperts
- 14. Iubenda
- 15. LivePerson
- 16. GearLaunch
- 17. LiveWorld
- 18. TheChatShop
- 19. ICUC
- 20. Indeed
- 21. Ginger.io
- 22. Needle
- 23. Site5
- 24. Pressable
- 25. TeleTech
- Live Chat Operator Jobs from Home
- Text Chat Operator Jobs from Home
What are Live Chat Operator Jobs?
Live chat operator jobs are more of online assistance. This is because you will be handling customer inquiries through online chatting.
For this to work efficiently, responses need to be both timely and accurate which may call on you to memorize answers to most of the frequently asked questions. Communication skills are a valuable asset for live chat operators.
That said, you can do online chat operator jobs from home or any other location. These jobs need a digital device such as a laptop, desktop, tablet, or smartphone and a good internet connection with high speed. They are especially a great choice for you if you preferably socialize through texting.
How Much Do chat Operator Jobs Make?
How much you earn from chat agent jobs from home depends on the website or company you are working for. For Online chat support jobs with no experience, you can make something around $10 per hour, which is not badly off.
Generally, a text chat operator earns from $10-$20 per hour. Major review sites can give an idea of how much to expect. According to Glassdoor, the average salary of a chat operator is $44,175 per year.
And according to ZipRecruiter, a chat operator makes around $19 per hour, which is equivalent to $38,755 per year on average.
How To Get a Job as a Live Chat Operator
You can apply for live chat operator jobs from home on platforms such as Support, Indeed, and ECS among others after meeting the minimum requirements.
Qualifications for working as live chat operators differ from one industry to another but aptitude in the use of digital devices like laptops or desktops is key.
Typically, most companies will consider someone who can demonstrate the ability to resolve problems and remain calm and professional in stressful situations.
Other requirements may include experience in customer service, a high school Diploma, specific technical skills, and specific locations.
What Does a Text Chat Operator Do?
A text chat operator uses an online chat system working from home or an office to respond to customer queries about products and services offered by a company.
As a text chat operator, you are also responsible for resolving any product or service-related issues and forwarding more complex ones to the relevant department.
This calls for an inside-out knowledge of your employer’s company, including the mastery of answers to FAQs. Depending on the industry, chat operator jobs may require you to offer specialized technical troubleshooting.
Work from Home Chat Jobs for Hustlers
Here’s a list of the websites offering chat support jobs to make money at your own time and pace.
Expected Payment: Around $11 per hour Availability: United States
Known as one of the best support agencies in the technology industry, Support.com currently offers work from home chat jobs. The application procedure is super simple, although you need to go through background verification before they can finally select you.
Right after the verification, they will ensure paid training for all of their new recruits. They mostly prefer a fixed shift, although you can switch shift timing.
Besides the regular payment of around $11 per hour, they assure several other benefits, including a life insurance and referral bonus program.
Expected Payment: According to your performance Availability: All over the world
Apple has made its name not only as one of the leading brands producing electronic products but also for its incredible after-sales service. And, it all became possible due to their well-training support staff. And now, you can also join their team of Apple At-Home Advisors.
You need to have strong communication skills, along with proper knowledge of their products, to get on board. And after the final selection, they will send you a workstation from which you can provide chat support. The final rate of each hour will depend on your skill and performance.
3. Sedgwick CMS
Expected Payment: Around $10 per hour Availability: All over the world
Sedgwick CMS has already made its name for providing one of the best customer supports in the claim-settlement industry.
Right now, they are offering their vacancies for people from all over the world. However, they recently launched a specialized service for the spouses of veterans.
Besides having good communication skills, you also need to have a mandatory commuter skill to apply. Moreover, they also want you to have at least a GED degree, along with a year of experience in the customer support industry. Right now, they are offering a base pay of $10 per hour.
Job profile: Social Media handling Expected Payment: Depends on your expertise Availability: All over the world
Buffer is not actually a hardcore customer support agency as it mainly deals with social media and its associated works. It mainly deals with Tweets, Insta stories, and Facebook posts. So, if you are a social media person and want to earn money from it, then this will be the best option for you.
This company is now offering job opportunities to people all over the world where they can manage social media account of their client right from their own home office.
However, they often have customer service-related jobs too, but you need to keep your eyes on the career page.
Job profile: Chat and voice support Expected Payment: Depends on several factors Availability: All over the world
Arise mainly offers chat support and voice support to their clients, which primarily belong to the small business sector. They often have openings for chat support agents, where you can get hired on a contract basis. Besides the chat support, you can also take telephonic support jobs.
You need to go through the available list of work from home chat jobs in the segment dedicated to remote opportunities and apply for the particular chat support job role that suits your timing. The final payment per hour will mainly depend on the expertise and the time you dedicate to this company.
Job profile: Online chat support Expected Payment: Depends on the job role Availability: All over the world
Known as one of the leading service providers in the blog management industry, this company has already spread its network in more than 50 countries all over the world. And now, they are also offering chat support jobs to efficient home-based workers globally.
You need to have sound knowledge of WordPress and other blogging software and tools to get selected. The final pay rate mainly varies from project to project basis. In addition, they assure several other benefits like life insurance and paid vacations besides the regular payment.
Job profile: Shopping support Expected Payment: $10 per day + selling commission Availability: United States
Operator is mainly known for providing an amazing shopping experience to its users through an innovative mobile app. They hire home-based workers to work for them as an expert. The primary duty will be to help the shopper to get what they really want.
You need to have strong communication skills and will also have to go through a basic test. Once selected, they will directly send you live chat requests so that you can convince the shopper to buy items that they want. Right now, this company pays $10 per day, along with a selling commission.
Job profile: Sales Promotion Expected Payment: Around $500 per month Availability: All over the world
Starting from sales promotion to customer service, Live Sales Staff has already earned its reputation as one of the leading companies in the sales and promotion industry.
And now, you can also work for them as an independent contractor and can easily earn around $500 per month from it.
Your primary job responsibility will be to convince your clients to generate sales. And, you can take it as a part-time job that you can conveniently work on, besides your main job. The joining procedure is also quite simple as you just need to send your updated resume to get the final selection call.
9. Best Buy
Job profile: Customer support to Apple and Microsoft products Expected Payment: $11 per hour Availability: United States
BestBuy is mainly known for providing customer and technical support for Microsoft and Apple products.
And now, they are hiring freelancers from the United States to become a part of their customer support team. They currently assure around $11 per hour to their new recruits.
You need to have at least a year of experience in the technical or consumer support industry. Besides, you need to have strong communication skills, along with sound knowledge about Apple and Microsoft products. Previous experience in troubleshooting will be an added advantage.
Job profile: Customer support Expected Payment: Depends on the project Availability: All over the world
Concentrix has made its name for providing the best-in-class customer support experience for clients from all over the world. Mainly known for handling chat tickets and email queries, this company hires freelancers to become a part of their customer support team.
Starting from financial consultation to IT help, you can choose almost any genre of your preference while applying. Right now, they offer several other benefits like paid vacations, medical insurance, and paid training to their work-from-home members.
Job profile: Customer support Expected Payment: Depends on the project Availability: All over the world
SiteStaff is currently hiring a freelance workforce from all over the world to scale up its customer support team. The job role of this company is pretty interesting as you need to engage visitors and try to solve their queries as soon as possible. They also don’t have any specific criteria to apply.
Besides having strong grammatical knowledge, you will need to have a good grip over the idea of punctuation and spelling. They also want you to have a typing speed of around 70 words per minute to get selected. You also need to be a multitasker to handle 3-4 conversations at a time.
Job profile: Customer support Expected Payment: Depends on the project Availability: All over the world
If you already have prior experience in the data entry industry, then FancyHands can be an ideal option for you.
This company is currently providing home-based work opportunities to its independent contractors. Besides, they currently offer up to $7 per task.
Starting from chat replies to email support, you can choose almost any job role you are comfortable with while applying. Besides the regular customer support, you can also need to make phone calls to generate leads for this company.
Job profile: Programming troubleshooting Expected Payment: Depends on the performance Availability: All over the world
If you have sufficient knowledge in programming and want to help other business figures in this field, then Prestoexperts can be an ideal option for you. This website actually helps budding computer programmers to sharpen their skills and to take their skills to the next level.
Your primary duty will be to engage with the programmers of this platform and to troubleshoot their issues via phone or live chat – you can choose any medium to connect. Right now, they don’t have any fixed payment structure, as the final remuneration will depend on the performance.
Job profile: Legal support Expected Payment: Depends on the work Availability: United States and Canada
If you have a legal background and want to earn from home, then Iubenda is now providing an excellent opportunity. They are primarily known for providing all the legal solutions in a single stop. And now, they are accepting applications from home-based legal advisors.
You need to be a permanent citizen of the United States or Canada to become eligible for this job role. Besides, you need to have previous experience in the legal customer service field. They currently accept applications only if the applicant has a minimum of a graduation degree.
Job profile: Job search platform Expected Payment: Depends on the job role Availability: All over the world
LivePerson is not actually a company that offers customer service executive positions for their own organization; it is a job searching platform that has various opportunities listed. You can easily find the chatting jobs suitable for you from their ‘remote’ listing section.
Starting from chat support to marketing mail agents, you can choose almost any job role that you prefer, as they have hundreds of opportunities listed on their platform at any point in time. Besides, you can choose to select the job of your favorite brands.
Job profile: Shopify support Expected Payment: Depends on the performance Availability: All over the world
We all know about Shopify as a tool that helps online store owners to sell their items more conveniently. And, GearLaunch is one such platform that internally connects you to Shopify. It helps the starters to design and sell their products under a single roof.
This company is now hiring customer service agents to become a part of its team. You’ll primarily need to help their clientele to handle this software properly. Besides, you will work as a troubleshooter. Apart from providing chat support, you may also need to take a few calls.
Job profile: Social media support Expected Payment: Depends on the job Availability: All over the world
If you spend a considerable chunk of your time daily on social media platforms, then LiveWorld can give you an excellent opportunity to earn money just by doing that.
It actually handles customer support requests on various social media platforms like Facebook, Instagram, and Twitter.
Besides having a proper understanding of various social media handles, you need to have a good typing speed to get onboard. Moreover, they want you to have strong communication skills to engage with their customers. They accept joining applications globally.
Job profile: Live chat support Expected Payment: Depends on the project Availability: All over the world
Founded in 2012, TheChatShop has already made its reputation as one of the leading names in the customer service and chat support industry. And now, they hire home-based freelancers to work for their teams as they are currently scaling up throughout the world.
After the initial selection process, you’ll go through a brief paid training before you actually start working for them. Besides having strong communication skills, you are required to have a typing speed of a minimum of 65 words per minute.
Job profile: Social media management Expected Payment: Depends on the project Availability: All over the world
ICUC is a social media management company with a clientele that can make any organization jealous. They primarily handle the social media accounts of their clients, be it business or individual. And now, they are hiring more staff to do just that.
You need to look after the social media account of your clients. Besides, you will need to provide help to the clients so that they can properly handle their own accounts. Right now, they provide flexible shifting opportunities for the new recruits.
Job profile: Online job marketplace Expected Payment: Depends on the job role Availability: All over the globe
Indeed has already made its name as one of the best job-search platforms. It caters to the needs of aspirants from all over the world. And now, you can also find your suitable chat support or customer support job right through this amazing platform.
This website now has a dedicated “remote” work segment where you can find lucrative chat support job opportunities for home-based customer support jobs. You can also directly apply for the suitable jobs that you prefer from the whole list. And right now, they can also create customized job alerts for you.
Job profile: Mental health coach Expected Payment: Depends on the expertise Availability: All over the world
Ginger.io is known for providing amazing mental health therapy that is necessary for each human being to have a good and happy life. And now, they recruit members to their team that can work as a mental and emotional health coach and also as self-help guides.
You need to have at least a master’s degree from an accredited university to apply for this position. Besides, they currently accept only freelancers who already have a minimum of six-month of experience in this industry. Both full-time and part-time vacancies now available.
Job profile: Ecommerce sales generation Expected Payment: Depends on the product Availability: All over the world
Needle is known worldwide for converting potential buyers to verified purchasers for various eCommerce platforms. They mainly guide the shopper from browsers to the shopping sites so that they can generate effective sales for their clients. And now, they are accepting freelancers.
The primary job role will be to guide the shopper to the right product that they are looking for. You need to have strong communication skills to convert the sale for the clients. The final payment will depend on the price of the product that you sold.
Job profile: Customer support Expected Payment: Around $14 per hour Availability: All over the world
Site5 is known for providing excellent web hosting services to its clients. And, they recruit home-based members to expand their customer support team. However, you need to have proper knowledge of web hosting and related tools before you apply.
They currently assure a minimum of $14 per hour pay rate to their new recruits. But, they want you to commit at least 20 hours per week to get started. Besides the hourly payment, you’ll get several other benefits like paid vacations and life insurance.
Job profile: Web hosting support Expected Payment: Depends on the expertise Availability: All over the world
Pressable is another company that is known as one of the leaders of the web hosting industry. They are known for providing amazing speed with minimal downtime. And now, they have openings as they are scaling up their customer support and live chat support team.
The application procedure is super simple, although you need to have proper knowledge about web hosting. Besides, they prefer previous experience in this industry. However, each of their employees needs to go through a paid trial before the final selection.
Job profile: Customer support Expected Payment: Depend on the project Availability: United States
From email support jobs to online customer support jobs, this amazing website called TeleTech has job openings for almost all the genres that you can possibly imagine in the customer support industry. And now, they also have multiple openings for home-based freelancers.
You need to be at least 17 years old with a minimum of a high school diploma to apply for any positions listed on this website. Besides, you need to commit at least 4 hours per day and 20 hours per week to get on board.
Live Chat Operator Jobs from Home
Working from home should be exciting. Do you want to try it? Live chat operator jobs from the following platforms are a great place to start.
Expected pay: around $13 per hour
ECS is one of the best companies for you to apply for remote live chat jobs. They hire virtual customer service representatives to work remotely. You will use your computer to guide customers and answer their questions. In addition, to live chats, you will also be answering inbound phone calls and video calls, services that require a home-office setup.
They offer training to the interested candidates at varied times of day and evening to suit your schedule. There are other technical requirements that you may be required to meet for you to start working as a live chat agent for ECS. Click here to learn more.
Expected pay: $8- $10 per hour
Availability: All over the world
ModSquad or Metaverse Mod Squad offers customer support and social media services. Your work as a customer service agent will be communicating with clients via social media and managing online communities.
Typically, they respond after 72hours once you send your application. What I love about this company is that even if you don’t get selected for this job, they will keep your C.V to match you with other available projects.
Expected pay: 35 cents per message- an average of $200 per week
OperadorChat is one of the largest and most thriving chat control companies. The company’s uniqueness comes in the fact that it pays per message, unlike others that pay per hour. That said, you can work for as many hours as you want from the location of your choice.
Whereas other companies discourage WI-FI connections, OperadorChat allows you to use it. If you are interested in text chat operator jobs from home that are not very strict on qualifications and requirements, this is it.
Expected pay: starting rate is $13.50 per hour with an increase of $1.00 after 90 days
KellyConnect offers chat operator jobs that you do via texting or voice support. You need to be able to multitask because you might be required to handle several tasks at once. Requirements include a high school degree or equivalent, experience as a customer support agent, aptitude with digital devices, and great communication skills.
If you are interested, apply now to get paid training for 3 weeks. Once the company absorbs you, then be ready to enjoy weekly payments and eligibility for a service bonus plan.
Text Chat Operator Jobs from Home
Armed with just a smartphone, you can become a text chat operator right from your home. Some of the companies that can hire you without experience include:
Expected payment: $10 per hour
You can sign up for live chat operator jobs from home with Talk2Rep also known as Outplex. As a customer service agent, you will handle customers of telecommunications companies.
You will be expected to resolve customers’ problems, implement solutions, answer all questions via chat, and channel unresolved issues to the right person.
Besides excellent communication skills, spelling and grammar, you will need a high school diploma. You should also be in a position to type around 30-50 error-free words per minute. Experience in sales and/or customer service might just pitch you above your competitors.
According to other employees, pay is commission-based.
31. Texting Factory
Expected pay: 300-400 USD weekly
Are you great at small talk? Why not make money while at it through chat operator jobs at Texting Factory. The job entails talking to customers based on the topic of their choice. This is done via texting, so no voice or video calls. Your identity will remain anonymous
Texting Factory offers online chat support jobs with no experience or qualifications. As long as you are fluent in English, aged 18 years and above, and have reliable internet and a PC or laptop, you are good to go. They offer free training and 24/7 support for their remote employees.
According to their website, an average operator makes $300-400 per week. There are bonuses if you exceed expectations or work weekends and special days. Interested? Learn more and apply.
Expected pay: Around $14 per hour
Sutherland Global offers remote live chat jobs to both full-time and part-time workers in chat support, phone, and Email. The company requires varied qualifications depending on the project that you are assigned but generally, you should have a high school diploma or equivalent.
Also, you should expect a criminal background check and in some instances, a credit check. A distraction-free workplace and hardwired high-speed internet are a must. The company also has other technical requirements which you should explore to ensure compatibility.
Their pay is done weekly via pay card or direct deposit and is said to be competitive. Glassdoor puts the average at $14. They offer paid training to their employees and if you are a full-time employee, you get paid off and other benefits.
Expected pay: $15 per hour
Amazon is offering online chat operator jobs to help their customers get through making their orders with ease and solve post-sale problems. You need to be able to work for around 20-29 hours per week and up to 60 hours during the peak season.
The requirements may include a high school diploma, prior experience in customer service, and the ability to use Microsoft Outlook, Internet Explorer, and Windows 8.1 or 10.
Besides the use of live chats to interact with customers, you may need to use mobile chat, email, and Alexa. Once you are a full-time employee, you will enjoy benefits and bonuses.
Expected pay: Based on a sliding scale of up to 3, 6, and 6+ months
Availability: Select countries
Flirtbucks involves texting and video chats with different men. So, this is a perfect job for women who are willing to do chat agent jobs from home.
The chats are flirtatious in nature but you are always in control of the topics you want to engage in, meaning that you can refuse to engage in a chat session that you are not comfortable with.
You need to be over 18 and to have access to a computer with a high-speed internet connection and a functioning webcam. Other requirements include fluency in English, moderate typing skills, and excellent conversation skills.
The site currently accepts residents from the United States, Australia, Canada, and the United Kingdom. They pay 10 cents per minute for text chat and 40 cents per minute for video chats.
The rates increase after 3 months, then again from 6 months and over. To maximize your earning, you can chat with several men at a go.
Also Read: Flirtbucls Review – Is it Worth it?
1. How Much do Text Operator Jobs Make?
You can make around $10 and $20 per hour when working as a freelance text operator. Typically, there is no experience needed for an entry-level position. Such vacancies make you $10 or less hourly.
To earn on a higher scale, you may be required to possess some technical knowledge or fluency in a foreign language or accent.
2. How Do I Become a Chat Host?
There are several remote live chat jobs available for you. Luckily if you are a woman aged 18 years and above, then you can work as a chat hostess for Flirtbucks. The website will be paying you to chat with different men from different countries.
Generally, if you want to become a chat host you need a good internet connection, a computer with a webcam (depending on the operator’s job) and finally, you should be able to communicate fluently and efficiently.
If you are looking for ways to generate extra income, consider becoming a chat host. A live chat agent earns around $13 per hour –as per ZipRecruiter analysis.
Which of these Chat Support Jobs Do You Prefer?
The best thing about chat support jobs is that you do not have to directly converse with people over the phone. So, if you are placed in a noisy locality, or feel nervous while talking to strangers on the phone, you don’t have to worry!
While a few platforms may need you to take calls, most platforms allow you to opt for work from home chat jobs without you having to step out of your comfort zone.
So, without worrying, put your skills of helping people to good use, and start earning! And don’t forget to share any insights below!
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I’m Swati. I’m a mom, side hustler, full-time blogger and a millennial work-at-home expert featured on Forbes, CEO Blog Nation, Referral Rock, Vital Dollar, and Databox blog. I embarked on this impeccable journey to expose my online monetary experiences and help you all earn money from home. Come join my make money revolution and attain financial freedom – it’s not as hard as you think!